FAQs

Safetyware is a global safety products supplier and manufacturer that provides safety
footwear in various sizing standards to cater to different markets. Some of the shoe sizing
standards that Safetyware applies include: UK Sizing Standard, European Sizing Standard, US
Sizing Standard. It’s important to note that the sizing standards used by Safetyware may vary
depending on the product and the intended market. Therefore, it’s always advisable to refer
to the sizing chart provided by Safetyware to ensure the correct fit of safety footwear.

Yes, Safetyware offers warranty for its products. The length and terms of the warranty may
vary depending on the product category and the region where the product is sold. If a
Safetyware product is found to be defective within the warranty period, customers can
contact the company’s customer service team to initiate a warranty claim. The warranty
claim process typically involves providing proof of purchase and a description of the defect
or issue with the product. Safetyware may require the product to be returned for inspection
or repair. It’s important to note that the warranty offered by Safetyware does not cover
normal wear and tear or damage caused by misuse, abuse, or negligence. Additionally, the
warranty may be void if the product has been modified or repaired by a third party.
Overall, Safetyware is committed to providing high-quality safety products and offering
reliable warranty support to ensure customer satisfaction.

When selecting safety shoes, it is important to consider the following: the type of work
environment, hazards present, and specific safety requirements, the type of sole, material of
the upper, comfort, and sizing.

While safety shoes are designed for workplace hazards, they can also be used for outdoor
activities like hiking. However, it’s important to choose a model that is suitable for the
terrain and weather conditions.

RHINO SHOE offer models in a wide range of sizes and widths to accommodate different foot
shapes. It’s important to choose shoes that fit properly to ensure maximum protection and
comfort.

Steel toe safety shoes have a steel cap in the toe area for protection, while composite toe
safety shoes have a composite material, such as fibreglass, carbon fiber or plastic, for
protection. Composite toe shoes are lighter and more comfortable than steel toe shoes.

Some safety shoes are designed to be waterproof or water-resistant, while others are not.
It’s important to choose shoes that are suitable for the intended application and
environment.

It is recommended to replace safety shoes every 6 to 12 months or when the soles are worn
out or damaged. Regular inspection of the shoes is also recommended to identify any signs
of wear or damage.

To clean safety shoes, wipe them down with a damp cloth and mild soap. Avoid using harsh
chemicals or abrasives that can damage the materials. Proper maintenance, such as regular
cleaning and conditioning, can help extend the life of the shoes.

The different classes of high visibility safety clothing are defined by international standards
such as AS/NZS 4602.1:2011, AS/NZS 1906.4:2010, EN ISO 20471 and ANSI/ISEA 107. Class 3
clothing is the most visible and is recommended for workers who are exposed to the highest
level of risk, such as construction workers and emergency responders. Class 2 clothing is
recommended for workers who are exposed to moderate risk, such as security guards and
traffic controllers. Class 1 clothing is recommended for workers who are exposed to low risk,
such as surveyors and parking attendants.

The minimum requirements for high visibility safety clothing include the amount of
reflective material, the size and placement of the reflective material, and the color of the
clothing. The clothing must also be tested and certified by independent laboratories to
ensure that it meets the specified requirements. To ensure that the clothing you are
considering meets these requirements, look for clothing that is compliant with international
safety standards such as AS/NZS 4602.1:2011, AS/NZS 1906.4:2010, EN ISO 20471 and
ANSI/ISEA 107, and check for certifications from independent laboratories.

Hi-Vis safety apparel should be worn when working in low-light or high-risk environments
where there is a risk of being struck by moving objects or vehicles.

Yes, Hi-Vis safety apparel can be washed and dried, but it’s important to follow the
manufacturer’s instructions to ensure that the retro-reflective materials and color are not
damaged.

It is recommended to use a laundry detergent specifically designed for high visibility safety
clothing. These detergents are formulated to clean the reflective material without damaging
it, ensuring that the clothing maintains its visibility and safety properties. Avoid using bleach
or fabric softeners, as they can damage the reflective material.

High visibility safety vests are designed to be worn in a variety of weather conditions, but it
is important to note that the reflective material may not be as effective in extreme
conditions such as heavy rain or fog.

FR clothing is designed to self-extinguish when exposed to flames, while heat-resistant
clothing is designed to withstand exposure to high temperatures without igniting.

Inherent FR safety apparel is made from materials that are inherently flame-resistant,
meaning that the FR properties are built into the fibers themselves. Treated FR safety
apparel is made from materials that are not inherently FR, but are treated with chemicals to
make them flame-resistant.

Inherent FR safety apparel provides permanent FR protection that does not diminish over
time or after multiple washings, and the FR properties cannot be washed out or worn away.

Treated FR safety apparel can be more cost-effective than inherent FR safety apparel, and
can be made from a wider range of materials.

The manufacturer should indicate whether a garment is inherent or treated FR on the
garment label or in product information.

The choice between inherent and treated FR safety apparel depends on a variety of factors,
including the specific hazards present in your job, the required level of protection, and cost
considerations. It’s important to consult with your employer or a safety professional to
determine the appropriate FR safety apparel that meets the relevant AS/NZS standards.

Inherent and treated FR safety apparel should be cared for according to the manufacturer's
instructions to ensure that the FR properties are not compromised.

FR clothing is designed to protect the wearer from burns and injuries caused by exposure to
flames and fire.

FR (flame-resistant) clothing is designed to protect against flames and fire, while arc-rated
clothing is designed to protect against electrical arcs and explosions.

A gown provides only partial neck-to-knee protection and often has
openings in the back region. A coverall is designed to protect entire body and enables 360
degrees of protection.